Waiter/Waitress - The Nine

We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion SOFITEL DUBAI THE OBELISK Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! Job Description The Position To provide prompt and courteous F&B service to the Hotel’s guests. KEY ROLES & RESPONSIBILITIES • To report for duty punctually wearing the correct uniform with name badge and palm pin at all times. • Maintain and promote Sofitel operational excellence. • Must know the standards set Sofitel Dubai the Obelisk standards. • Ensure mise-en-place is complete. • The ability to arrive on schedule following proper payroll and uniform procedures. • The ability to gather and transport all supplies needed for the set‑up of a function, but not limited to silver, china, linen, skirts, glassware, condiments, etc. • Perform side duties (checklist) • Report to manager any kinds of deviation from set standard and procedures. • Ensure that all operating equipment is maintained. • Ensure that all service and storage areas are kept safe, clean and locked. • Help minimize waste, neglect, breakages and mishandling of supplies and equipments. • To report any complaints, incidents or any other irregularities to the management. • Help implement work simplification and necessary changes. • Monitor quality of products and services. • To be punctual at all times. • To ensure that guests receive the attention they require. • Attend all meetings and trainings as requested by Meeting Center Manager / Asst. Banquets Manager. • To professionally behave with other members of staff, managers and directors. • To assist and report to the Banquets Manager and carry out requests as made by the Management. • Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner. • Set up and unset function rooms, including table setting, according to established standards. • Perform the functions of cashiering and dispensing of beverages, as assigned by Banquet Management.