Receptionist

The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. Job Description • Welcoming guests and visitors in a friendly and professional manner. • Handling incoming calls, taking messages, and directing calls to the appropriate people. • Answering questions about the organization, its services, and local information. • Handling paperwork, such as filing, photocopying, and data entry. • Scheduling meetings and appointments for staff members. • Handling reservations for hotel rooms or other services • Processing payments for services or products. • handle the check-in process, including assigning rooms, collecting payment, and providing room keys • communicate with other hotel departments, such as housekeeping, maintenance, and food and beverage, to ensure smooth operations and fulfill guest requests. • Qualifications • High school diploma or equivalent • Previous experience +1 in customer service or hospitality is preferred • Proficiency in computer skills, including Microsoft Office Suite • Depending on the industry, additional knowledge or certifications may be required. For example, hotel front desk receptionists may need to be familiar with hotel management software and reservation systems • Excellent communication skills Both verbal and written. • Ability to interact with people from diverse backgrounds. • Ability to handle difficult situations and find solutions. • Ability to manage multiple tasks and prioritize. • Ability to accurately complete tasks and maintain records.