W
WazifaMEVerified
Customer service representative - English speakers
ONSITE8,000 – 8,500
About the role
- Answering Incoming calls.
- Responding to emails and tickets.
- Manage and resolve client’s complaints.
- Setting up an appointment.
- Route calls to appropriate resources.
- Escalate calls to supervisors.
- Monitoring of opening and closing hours of customer service hotlines.
- Updating appointment on a day-to-day basis.
- Outbound for clients can’t be reached.
- Updating client’s account information.
- Updating tracker for compliance verification status.
- Monitoring and updating reports.
If you are interested pleas send your CV to:
What’s app: 01090555110.
Email: [email protected]
- More information after First interview.
Compensation
Base salary
8,000 – 8,500
monthly
Performance bonus
Discussed
at interview
Equity
Role-dependent
if applicable
Plus the benefits listed below.
Benefits
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The hiring process
STEP 01
Recruiter call
30 min · Within 5 days
STEP 02
Hiring manager
60 min · Following week
STEP 03
Working session
90 min · Take-home + review
STEP 04
Final + offer
2 hours · Loop with team
Average time to offer: ~21 days. Your application is timestamped at every step — see applications.
About the employer
WazifaME