W
WazifaMEVerified
Customer Service Representative
ONSITE4,000 – 8,000 AED
About the role
UAE National Customer Service Representative | Al Futtaim Automotive
Overview of the role
We are currently looking for competent & performance driven Customer Service Representative to work with our Al Futtaim Logistics business.
This is a full-time permanent role with Al Futtaim Group. It will work 5 days a week with 2 days off. Working hours are from 8:30 am to 5:30 pm.
What you will do
• Ask question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions
• Empathize and clarify customer requests
• Check and ensure accordance of invoice and work performed.
• Inform customer after work completion and agree pick up time.
• Clear explanation of the job done and invoice and guide to the cashier.
• Promotion of value-added services
• Resolution of Customer concerns at the earliest time and ensures satisfaction.
Skills
Required skills to be successful
• Technical Diploma or High school graduate would be an ideal fit
• Able to communicate effectively
• Customer service experience will be an added advantage
• UAE National with family book
Job Details
Job LocationDubai, United Arab Emirates
Company IndustryAccounting
Company TypeEmployer (Private Sector)
Job RoleCustomer Service and Call Center
Employment TypeFull Time Employee
Monthly Salary RangeUnspecified
Number of Vacancies1
Compensation
Base salary
4,000 – 8,000 AED
monthly
Performance bonus
Discussed
at interview
Equity
Role-dependent
if applicable
Plus the benefits listed below.
Benefits
• Training Include
• Bonus
The hiring process
STEP 01
Recruiter call
30 min · Within 5 days
STEP 02
Hiring manager
60 min · Following week
STEP 03
Working session
90 min · Take-home + review
STEP 04
Final + offer
2 hours · Loop with team
Average time to offer: ~21 days. Your application is timestamped at every step — see applications.
About the employer
WazifaME
