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WazifaMEVerified
Customer service executive
ONSITE3,500 – 4,000 AED
About the role
• Identify and assess customers’ needs to achieve satisfaction.
• Utilize available resources to offer precise information in a clear and concise manner.
• Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
• Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
• Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
• Identify practical challenges in a project to rectify the issues for final delivery.
Skills
• Previous association with a company in the role of a customer service executive or representative.
• Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
• Good listening skills with fluent communication to address all concerns and doubts of the customers.
• Excellent communication and presentation skills.
• Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
• Well-versed in handling digital tools and modern computer hardware.
Job Details
Job LocationDubai, United Arab Emirates
Company IndustryTextile & Apparel Production
Company TypeUnspecified
Job RoleCustomer Service and Call Center
Employment TypeFull Time Employee
Monthly Salary Range$1,000 - $1,500
Number of Vacancies1
Preferred Candidate
Years of ExperienceMin: 1 Max: 2
GenderFemale
NationalityIndia; Philippines
AgeMin: 20 Max: 30
Compensation
Base salary
3,500 – 4,000 AED
monthly
Performance bonus
Discussed
at interview
Equity
Role-dependent
if applicable
Plus the benefits listed below.
Benefits
• Training Include
• Bonus
The hiring process
STEP 01
Recruiter call
30 min · Within 5 days
STEP 02
Hiring manager
60 min · Following week
STEP 03
Working session
90 min · Take-home + review
STEP 04
Final + offer
2 hours · Loop with team
Average time to offer: ~21 days. Your application is timestamped at every step — see applications.
About the employer
WazifaME
