Bilingual French and English Sales Representative

Your role as a Bilingual French and English Sales Representative will involve generating new business and using a consultative approach to provide tailored solutions that meet the clients’ unique needs, while executing sales strategies to achieve the targets through outbound and sales calls. During a Typical Day, You’ll Manage outbound calls and emails to support customers through the full onboarding process and post-migration support period, delivering an outstanding customer experience at every interaction. Engage customers in a consultative manner to understand their shipping needs during migration, provide tailored onboarding support, and help them successfully navigate new systems and understand their invoices. Assess each customer's shipping profile during onboarding to ensure successful activation, address technical questions, detect potential upsell opportunities, complete system workflows, and escalate commercial or complex migration queries to the appropriate teams when needed. Navigate to key decision-makers within migrating customer organizations to facilitate smooth account setup, address transition concerns, and ensure all stakeholders understand the migration process. Support customer migration and activation by guiding customers through their transition to a new systems, building trust during onboarding, and ensuring they successfully activate their accounts.