WazifaME
VE

Remote -Bilingual Technology Technical Support Arabic Speaking

South Korea

About the role

TP, a global digital business services company, is seeking a Bilingual Technology Technical Support Specialist to join our remote team. As part of our mission to deliver advanced, digitally powered business services to world-class brands, you'll play a crucial role in streamlining operations and enhancing customer experiences across the MENA region. In this position, you'll serve as the frontline technical support for our clients, providing first-level assistance for high-speed internet services and related technical issues. You'll work in a dynamic, collaborative environment where you'll interact with diverse customers daily, troubleshooting connectivity problems, resolving device-specific issues, and ensuring exceptional service delivery. This role offers the opportunity to grow within a company that values innovation and employee development, with proven career advancement paths from entry-level to executive positions. You'll be joining a global organization with over 500,000 professionals speaking more than 300 languages, committed to making people's lives simpler, faster, and safer through balanced high-tech and high-touch approaches. While this is a remote position, employment is currently limited to individuals located in specific U.S. states as listed in the original posting.

What we're looking for

  • Fluent in Arabic and English (reading, writing, speaking)
  • Ability to provide first-level technical support for internet services
  • Experience troubleshooting connectivity and device performance issues
  • Strong problem-solving skills in fast-paced customer-facing environments
  • Excellent communication and customer service abilities
  • Must be located in one of the eligible U.S. states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

The hiring process

  1. STEP 01

    Recruiter call

    30 min · Within 5 days

  2. STEP 02

    Hiring manager

    60 min · Following week

  3. STEP 03

    Working session

    90 min · Take-home + review

  4. STEP 04

    Final + offer

    2 hours · Loop with team

Average time to offer: ~21 days. Your application is timestamped at every step — see applications.

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